Terms & conditions

mDirect lets you redeem prepaid mCoinz credit with participating merchants. By using this site you agree to these terms.

Transactions

• Transactions cannot be repudiated after they are initiated.
• Merchants or mDirect may decline a transaction for any reason.

Disputes

Contact the merchant first. If unresolved, contact mDirect support with your transaction details.

Disclaimer

mDirect does not control merchant goods or services. Sales are final unless required otherwise by applicable law.

Limitation of liability

To the maximum extent permitted by law, mDirect and its affiliates are not liable for indirect or consequential damages arising from use of the service.

Governing law

These terms are governed by the laws of the UAE. mDirect is not a bank or money transfer institution.